Free standard shipping on orders over US$39.99. Orders are processed in 1–3 business days. Total estimated delivery time: United States 8–18 business days; other destinations offered at checkout 11–24 business days.

      SHIPPING INFORMATION

      SHIPPING INFORMATION

      Effective Date: September 7, 2026

      PickLiberty is owned and operated by Adslion media Limited.

      1. ORDER PROCESSING

      Orders are typically processed within 1–3 business days after payment is confirmed. Processing takes place on business days. If we need information to process an order, we will contact you using the details provided at checkout.

      2. FULFILMENT ORIGIN

      Orders are fulfilled from Hong Kong. Delivery destination, carrier availability, customs processes, and local delivery conditions can affect the final delivery timeline.

      3. TOTAL ESTIMATED DELIVERY TIME

      The total estimated delivery time includes order processing and carrier transit after dispatch.

      • United States: 8–18 business days in total, including 1–3 business days of processing and 7–15 business days of carrier transit after dispatch.
      • Other destinations offered at checkout: 11–24 business days in total, including 1–3 business days of processing and 10–21 business days of carrier transit after dispatch.

      Delivery times are estimates, not guaranteed dates. Public holidays, weather, customs clearance, carrier capacity, and incomplete or inaccurate delivery details may cause delay.

      4. SHIPPING COSTS

      Free standard shipping is available on orders over US$39.99. Where shipping charges apply, the available shipping options and final shipping charge for your delivery address are displayed at checkout before you place your order.

      5. TRACKING

      Once an order has shipped, we will send a shipping-confirmation email with tracking information when tracking is available from the carrier.

      6. DELIVERY DELAYS, LOST PACKAGES, AND DELIVERY CONCERNS

      If tracking has not updated for an extended period, a package appears lost, or you have a delivery concern, contact info@pickliberty.com with your order number and relevant details. We will review the information and work with the carrier or fulfilment partner where appropriate to provide an appropriate resolution. A delivery scan alone does not prevent you from contacting us about a genuine delivery concern.

      7. UNDELIVERABLE OR RETURNED PACKAGES

      If a package is returned because the shipping address is incomplete or incorrect, delivery is refused, delivery attempts fail, or the package is not collected, please contact info@pickliberty.com. After confirming the address, we will confirm the available resolution and any actual reshipment charge before arranging a new shipment. You are responsible for a reshipment charge only when the return resulted from your address or delivery instructions and you accept that charge before reshipment. No reshipment charge applies where the return resulted from our error or the carrier's verified error.

      8. CONTACT AND COMPANY INFORMATION

      For shipping questions, email info@pickliberty.com.

      Registered Office / Company Address
      Adslion media Limited
      OFFICE 5, 8/F, MEGA CUBE, 8 WANG KWONG ROAD, KOWLOON BAY, KOWLOON, HONG KONG

      This registered office is not a return warehouse. For returns, please follow the Return & Refund Policy and obtain return instructions from our support team before sending an item.